Your rental order must be placed at least ten (10) days ahead of your event date. All tablescapes are subject to inventory availability.

If you need to make a booking sooner, please e-mail us at sales@theniftypantry.co.za to check availability and delivery timings.

You can modify your order 48 hours before scheduled pick-up or delivery date. Changes are subject to availability and the price may vary.

All cancelations must be made in writing to sales@theniftypantry.co.za. Your payment will be refunded as follows:

• 100% full refund if you cancel 14 days or more before your event date.
• 50% of your amount paid if you cancel 7 days before your event date.
• 0% (NO REFUND) if you cancel 6 days or fewer in advance of the event date.

We aim for all boxes to arrive at least 24 hours before your event, depending on your location. Your booking specifies your event date, and we work with our delivery partner to ensure your box is delivered in time.

Sure, you may collect and return (by appointment) items free of delivery charge, in Sunninghill, Johannesburg.

You book our boxes online and do secure payment via PayFast Secure payment gateway. This will include an amount equal to 200% of the rental fee as a refundable breakage deposit as well as delivery / collection fees (if applicable).

We deliver to all major cities in South Africa and delivery / collection fees are based on weight.

Johannesburg self-collect / return (Sunninghill) = FREE

Your rental will be a total of two days; the day of the event and it should be returned the day after the event. If your return date falls on a weekend or public holiday, you should return it the next business day.

At the time of delivery, items must be inspected by you.  If any of the products arrived broken, please contact us immediately so we can replace it in time of the event at no additional cost.

However, if any products get broken or damaged after inspection and before the event time, The Nifty Pantry will have no responsibility to bring/send replacements free of charge.

No, you don’t!  We take care of that for you! Just make sure they are free from food particles and liquid and don’t forget to follow our repacking instructions.

We will have to charge a replacement fee of: 

R 500 per each damaged / lost tablecloth or runner
R 500 per each damaged / lost centre piece
R 150 per each damaged / lost dish, plate or under plates
R 150 per each damaged / lost glassware
R 100 for each damaged / lost candle holder
R  50 per each damaged / lost napkin ring
R 500 for The Nifty Pantry delivery box

Collections are scheduled for the first business day after your event.

Please ensure there is a person at home to hand the box over to a representative of the courier company or The Nifty Pantry.

Place the sets back into the original packaging that we delivered in, following the instructions in our repackaging guide. Please ensure that all products are securely packaged ahead of time ready for collection.

Failure to return the box and the original contents in safe order will result in a loss of your deposit.

If you return the Products late, a daily penalty fee will be charged to the payment card you used to pay the rental fee.

If you have not returned the Product within 3 (three) days after the return date your late return will be considered a non-return and THE NIFTY PANTRY will charge your payment card per item as below:

R 500 per each tablecloth or runner
R 500 per each centerpiece
R 150 per each dish, plate or under plates
R 150 per each glassware
R 100 for each candle holder
R  50 per each napkin ring

Once we receive the box back at The Nifty Pantry, we will check each product. If there are any issues, we will contact you directly to discuss. Refunds will be issued through our payment system directly to your card within 1-3 days.

Unfortunately, our tablescapes are purely for hire and not for sale. Please note that any unreturned items will be deducted from your deposit as stipulated in our Terms and Conditions.

Absolutely! We have a thing for setting up pretty tables! If you live either in Johannesburg or Pretoria area one of our designers will deliver, set up, and even clear up and collect, if needed. Just select SETUP SERVICE during checkout!

Absolutely! Should you require something extra, different or help with a specific event, feel free to contact us for a free consultation.  Our heads are filled with ideas and inspirations, ready to come alive just for you!

We can also assist with

• thoughtful host gifts / party packs
• cocktail glasses
• occasional cakes
• fresh flower arrangements (JHB)
• menu cards (preprinted / blank)
• place cards ([preprinted / blank)
• set up service
• whatever you think will make your event memorable and fabulous!